Reserve and Collect
You do not wish to waste precious time going to a store, only to find that the item you want is out of stock. Similarly, you do not want to have time off work, just so you can sit at home and wait for the delivery of your purchase. Furthermore, you probably do not want to pay extra for shipping and handling, in order to have the product delivered to your home. If these statements are true, then you will most likely find that the ‘Reserve and Collect’ service many retailers now offer is the right option for you.
Many retailers now have websites where you may browse their full range of products; this is often a much more efficient way of finding what you are looking for, rather than searching multiple shelves or through thick catalogues. On the website, you can then find the physical store nearest to your location that has the item you need, in stock; this saves you going from one shop to another, trying to find what you need. You may then reserve the required item so that you are guaranteed your trip to the specific shop will not be a waste of time. The Reserve and Collect service is particularly efficient if you are travelling to the shop’s general location for other reasons.
If the product you require is not available at your nearest store location, the retailer’s website will usually show you the other stores in the surrounding area, which do have your chosen item available for collection. This is a great service, especially if you require the item quickly and cannot wait for it to be delivered to you or your local store. If the company is a nationwide and popular retailer, you will more than likely find that some of their other stores are not much further from you than your nearest shop’s location for Reserve and Collect.
If you are not particularly comfortable with using the internet, some retailers also offer item reservation over the phone. In this instance, the person you speak with may also be able to provide information regarding other locations, if your local shop does not have the item you are looking for. These Reserve and Collect services will vary, depending on the retailer.